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How It Works

your receptionist dashboard

Choose Your Receptionist Voice Style – PICK ONE OF OUR MANY optimized styles available

Personalization for every brand is now at your fingertips. Tailor the AI’s voice to match your brand’s personality, ensuring a consistent and professional customer experience. Choose from a range of voices that can reflect the tone and style that best represents your business.

What YOUR AI CAN DO FOR YOU

  • Handle Inbound Calls: Efficiently manages and answers incoming calls 24/7 even after-hours.
  • Replace Voicemail: Offers a more interactive and responsive alternative to traditional voicemail, capturing caller information instantly.
  • Advanced Call Routing: Intelligently routes calls to the appropriate department or individual based on predefined criteria.
  • Send Texts Based on Conversations: Automatically sends personalized text messages to callers, summarizing conversations or providing follow-up information, schedule links & more.
  • Automate After-Call Workflows: Triggers customized workflows after each call, initiating tasks based on the conversation.
  • Automatic Calendar Scheduling: Schedules appointments directly into calendars during the call, reducing manual scheduling efforts.
  • Fully Customizable: Tailored to meet the specific needs and workflows of each business, ensuring seamless integration.
  • Advanced Call Routing: Offers enhanced call routing features to optimize call handling and improve customer experience.
  • Automatic Lead Qualifier: Utilize to automatically qualify leads during calls, ensuring no call ever goes missed.
Getting set up is easy!

Once you gain access to the registration – Get set up in as little as 10 minutes!

Step 1: Choose your Business Type – Select between 10 different voices that will best fit your business style.

Step 2: Language Selection:
Choose the preferred language for your callers. If you select multiple languages, the AI
will ask the caller to pick one at the beginning of the call.

Choose from a variety of languages:
● English
● Spanish
● French
● German
● Portuguese
● Japanese
● Mandarin
● Arabic
● Russian
● Hindi
● Dutch

Step 3: Add your Business Name

Step 4: Add Greeting Phrase:
This is the opening line your receptionist will use when answering the phone. Shorter
greeting phrases do better.
For example, you can add the Phrase, “Hi, welcome to John’s Barbershop. We’re
currently doing a 10% off summer sale. I can help you book an appointment or answer
any questions you may have. How may I help you?”
If you’re in a rush and just testing it out, you can click “Autofill with Template” to create a
default barbershop receptionist.

Step 5: Add Business Information:
Your receptionist will form a knowledge base around any information you add here. Your
receptionist will be customized based on what you teach it about your business. You can
paste 20 pages of information into your receptionist
For example, you can enter information about your business services, prices, and
mission. Don’t worry about formatting. The AI is smart enough to effectively interpret.
Maximum 20 pages of text.
Note, you can always skip this step by clicking “I’ll do this later”.

Step 6: Link Texting:
This feature allows you to send personalized text messages to callers while the
receptionist is on a call with them. For instance, if someone mentions they want to book
an appointment, the AI can instantly send them a text with a link to schedule the
appointment. Just define a scenario and type out the text message you’d like the receptionist to send when
that scenario is triggered. It’s that easy! Use this feature to send booking links, menus, and
more during the call. Note, you can always skip this step by clicking “I’ll do this later”.

Step 7: Call Transferring
This feature allows you to transfer calls intelligently based on what the caller says. For
example, you can program your receptionist to transfer the call to the billing department
anytime the caller asks for a refund or receipt.
Similar to last time, define a scenario and a transferring number. Whenever the scenario
is triggered, the call will be transferred.

Step 8: Final information
Almost done! Enter your email address, phone number, and password.

If you need help with any part of set up please email: oneconnectionsllc@outlook.com or call (726) 300-4367